About Us
Adding a pool or spa to your home and choosing a pool contractor is a very important and personal decision.
Port City Pools is based in Wilmington, NC and serves New Hanover, Brunswick, Pender, Onslow and Columbus counties. We are literally “right in your own backyard” and we consider ourselves to be your neighbor. After we are done installing your pool rest assured we’d be there for what ever and when ever you needs us.Port City Pools was built on a unique business model. We purposely chose not to have a store front for a few specific reasons. We understand that the Internet has changed the way people research and shop for the items they are looking for. We felt that the educated consumer heads to the Internet before doing anything else. We knew that if we make enough information available to you from the comfort of your own home their would be no reason to have to go to a store. With a simple e-mail or a phone call we will bring the rest to you.
This is important to you because it affects the cost of your pool or spa. Because of conveniently located storage facilities that greatly reduce shipping costs, combined with not being burdened with the overhead associated with a storefront, we are able to offer an amazingly large selection of high quality products at lower prices than our competitors.
The last part of our unique business model is the human element. No matter how much you might save, you should not take such a big step unless you are completely comfortable and can have trust that a company can deliver exactly what you want on time and to your satisfaction. Our relationship with our clients is just as important as building your perfect backyard paradise.